Legal
Privacy Policy
Last updated: January 1, 2025
EverestAI ("we", "our", or "us") is operated by Tyung and Stellar. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website everestnepal.xyz and our AI application at chat.everestnepal.xyz.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information: When you register, we collect your name, email address, and authentication credentials via Firebase Authentication.
- Chat data: Messages you send to EverestAI are processed to generate responses. Conversation history is stored in Firestore to enable history features.
- Voice data: If you use voice input, audio is sent to our servers for transcription via Groq's Whisper API. Audio is not stored after transcription.
- Usage data: We collect information about how you use the service, including the modes you use, session timestamps, and error logs.
- Image/file uploads: Files you upload for analysis are processed and not permanently stored.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain EverestAI services
- Authenticate your identity and manage your account
- Generate AI responses to your messages
- Improve and personalize your experience
- Monitor and analyze usage patterns to improve performance
- Detect, prevent, and address technical issues and abuse
- Comply with legal obligations
3. Third-Party Services
EverestAI uses the following third-party services which have their own privacy policies:
- Google Firebase โ Authentication, database (Firestore), and hosting
- Groq โ AI inference and voice transcription (Whisper)
- Google Gemini / Imagen / Veo โ AI chat, image generation, and video generation
- Cerebras โ AI inference fallback
- OpenRouter โ AI model routing
- Tavily โ Live news search
- Google AdSense โ Advertising (may use cookies and collect usage data)
Each of these services may collect data independently according to their own privacy policies.
4. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember preferences, and serve relevant advertisements via Google AdSense. Google AdSense may use cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalized advertising by visiting Google Ads Settings.
5. Data Retention
We retain your account information and chat history for as long as your account is active or as needed to provide services. You may delete your account and associated data at any time by contacting us at privacy@everestnepal.xyz.
6. Data Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), Firebase Security Rules, and token-based authentication. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
EverestAI is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to correct inaccurate personal data
- Right to request deletion of your personal data
- Right to object to or restrict processing of your personal data
- Right to data portability
To exercise any of these rights, contact us at privacy@everestnepal.xyz.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Nepal, including the United States, where our servers and third-party providers are located. By using EverestAI, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of EverestAI after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@everestnepal.xyz
- Website: everestnepal.xyz